Terms & Conditions

Terms and conditions of the reservation or booking.


When making the reservation you accept the following conditions:

The use of Jet Skis is prohibited for children under 16 without an adult accompanying them.
You can be asked for the identity document or other document to prove it.
In case of having made a reservation being, or for a minor of 16 years, it is not a reason for the refund of the amount.
Children under 8 years old cannot go as companions.
Riding jet skis is strongly not recommended for pregnant women.

The “check-in” (pre-access control) starts half an hour before departure and closes 10 minutes before departure, it is at the place indicated on our home page. First, the “check in” must be done to access the jet ski or the charter boat. In the case of excursions on jet skis, returns are not accepted if the client has not checked in at the opening hours indicated above.

The promoter reserves the right of admission to the tour or event.

The illegal resale (or attempted illegal resale) of an entry constitutes a cause for the seizure or cancellation of such entry without refund to it or any other type of compensation and / or compensation.

The consumption of narcotic substances and / or drunkenness before entering the boat or the jet ski will be grounds for immediate expulsion without the right to return the cost of the reservation. The company will not be responsible for any loss or theft of tickets / reservations.

An entry can not be used for advertising, promotions, contests or bets, or any other lucrative purpose unless Es Vedrá Charter SL grants an express written authorization. The use of the trademarks or any other intellectual property of Es Vedra Charter will also be subject to the express consent of Esther Escandell Torres, administrator of the trademark. This reserve is issued in accordance with nautical rules and regulations, charter and boat rentals.

All the details are available in the meeting booth or in the offices of Es Vedrà Charter SL in Ibiza. The infraction of any of said rules and regulations, or any other unacceptable act that could cause damage, prejudice or injury, will entitle Es Vedra Charter SL to expel the user from the tour or to cancel the charter.

The client must present both photo identity document or passport of the owner and the credit card used to make the payment and the booking confirmation with number (printed or in phone). Otherwise, access to the Jet Ski tour or nautical charter may be rejected without the right to any refund.

The Venue and Promoter of events are not responsible for any personal belongings.

The reservations of rent of jet skis for full day, must be realized by a person that has sufficient title for the government of the Jet Ski object of rent / charter, must be realized by a person that has sufficient title for the government of the boat object of rent / charter. Otherwise, after making the reservation, the owner of the same will provide Es Vedrá Charter with a digital copy of the qualifications required for the pattern of the boat in a period never exceeding 24 hours after confirmation of the reservation, and never less than 48 hours before the start of the rental / charter period.

Reservations holders give their consent to the recording of video, sound or pictures for promotional purposes.
The conditions of the referred consent are available to the client.

The person making the reservation grants the use of their personal data that will be used to process the order, booking or sale,  support the experience on this website and for other purposes described in our privacy policy.

In those cases in which the bad sea does not allow the departure of the boat or the Jet Ski and under previous notification by the company, it will proceed to inform the clients of the date change of the event or the amount will be reimbursed of the entrance paid in our offices.
Every route or tour is bound to weather conditions.

The above condition will apply to any force majeure among those found: Any unpredictable and unpredictable event that escapes the promoter’s control, among others, natural disasters (which include fire, flood, earthquake, storm, hurricane or other natural disasters), terrorist activities, government sanctions, blockade, embargo, labor conflict, strike, lockout, interruption or serious breakdown.
In those cases in which bad weather does not allow the performance of water sports, there will be reason to proceed with partial / total reimbursement. In those cases in which the company can not perform the service due to technical problems that prevent its departure, the customer may choose to change their reservation for another excursion by boat of the same amount and similar characteristics or a refund of the amount paid to the promoter.

Changes of date will be accepted as long as it is notified (written by email to [email protected] by the same email in the booking) at least 48 hours before the departure of the nautical tour for which the acquisition was made. *
Changes of date will be always bound to availability.

The images of the marketed product may not correspond to reality, and the information may vary slightly from the final product.

The customer knows and accepts the general conditions, as well as the description of the product and its characteristics.
The services provided in the commercialized product will be announced in the web support of the same, and therefore there will be no refund of the product, the claim by the customer for a service not provided if it is not advertised on the website.

Every booking is bound to availability.

In no case will the company be liable in case the client has not come before the departure of the Jet Ski tour to our official booth. The schedules and itineraries are approximate and may vary without prior notice due to weather conditions and / or causes beyond the promoter of the event.

All these terms and conditions are governed by Spanish law and any conflict arising from any transaction with the promoter will be subject only to the jurisdiction of the Courts of Ibiza.

Es Vedrà Charter reserves the right to modify the present general conditions to adapt it to future legislative or jurisprudential developments, as well as to industry practices, informing previously the clients of the changes that take place in it.

Deposits and Cancelations

The deposit is by jet ski.

The remaining part of the price will be paid on our meeting point (our hut) before starting the tour.

If the reservation is canceled 48 hours or less in advance, the deposit amount will be charged or the full amount payed for the reservation.
The terms and conditions are available during the payment process.



This contractual document will govern the General Conditions for contracting services (hereinafter, «Conditions») through
the website jetskihireibiza.com, owned by ES VEDRA CHARTER SL under the trademark ES VEDRA CHARTER,
hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this Website.
These Conditions will remain published on the website at the disposal of the USER to reproduce them and keep them as
confirmation of the contract, and may be modified at any time by the PROVIDER. It is the responsibility of the USER to read
them periodically, since those in force at the time of placing orders will be applicable.

The contracts will not be subject to any formality except for the cases expressly indicated in the Civil and Commercial
Codes and in this or other special laws.

Accepting this document implies that the USER:
Has read and understood the above.
Is a person with sufficient capacity to enter into contract.
Assumes all the obligations set forth herein.
These conditions will be valid indefinitely and applicable to all orders submitted through the PROVIDER’s website.
The PROVIDER informs that the business is liable and understands the current laws and reserves the right to unilaterally
modify the conditions, without affecting the terms and conditions implemented prior to the modification.
Identity of the contracting parties:
On one part, the PROVIDER of the services contracted by the USER, ES VEDRA CHARTER SL, whose registered address
is at Can Ripoll, Nº12, 07815 Sant Miquel de Balansat (Illes Balears), TIN B57419624 and telephone number for
customer/USER service 617311141.
And on the other part, the USER, registered on the website by means of a user name and password, who is fully liable for
the use and safeguarding of which and for the truthfulness of the personal data submitted to the PROVIDER.

Purpose of the contract
The purpose of this contract is to regulate the contractual trade relationship between the PROVIDER and the USER, which
arises when the USER accepts by ticking the corresponding box during the online contracting process.
The contractual trade relationship involves the delivery of a specific service, in exchange for a certain price which is publicly
displayed on the website.

Rectification of data
When the USER identifies errors in the data published on the website or in the documents generated by the contractual
relationship, he/she may notify [email protected] so that ES VEDRA CHARTER SL can correct them as soon as possible.
The USER will be able to keep his/her data updated by accessing his/her user account.

Contracting procedure
The USER, in order to access the services offered by the PROVIDER, must be an adult and register on the website by
creating a user account. For this reason, the USER must freely and voluntarily provide the personal data required, which
will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection
of individuals with regard to the processing of personal data and the free movement of such data and the Organic Law
3/2018 of 5 December (LOPDGDD) on the protection of personal data as detailed in the Legal Notice and Privacy Policy
found on this website.
The USER selects a user name and password, committing to use them diligently and to not make them available to third
parties, as well as to inform the PROVIDER of their loss or theft or possible access by an unauthorised third party, so that
the PROVIDER can proceed to immediately block them.
Once the user account has been created, we inform you that, in accordance with the requirements of Article 27 of Spanish
Law 34/2002 on Services of the Information Society and E-Commerce (LSSICE), the following steps will be followed during
the contracting procedure:
1. General contracting clauses.
2. Activation of services.
3. Right of withdrawal.
4. Online claims and dispute resolution.
5. Force majeure.
6. Competency.
7. General information of the offer.
8. Price and period of validity of the offer.
9. Shipping costs.
10. Payment methods, charges and discounts.
11. Purchase process.
12. Suspension or termination of the contract.
13. Guarantees and refunds.
14. Applicable law and jurisdiction.

Unless otherwise stipulated in writing, placing an order with the PROVIDER shall imply the acceptance by the USER of
these legal terms and conditions. No stipulation made by the USER may differ from those made by the PROVIDER unless
expressly accepted in advance and in writing by the PROVIDER.

The PROVIDER will not activate any service until it has been verified that payment has been made.
As the order does not involve the physical delivery of any product, but rather a service downloaded or activated directly
from the website, the PROVIDER will inform the USER in advance on the steps to take to perform this download or

Failure to carry out the remote contract
In the case of the provision of a service, it will be available from the moment the USER has paid for it and will be
downloadable or activated according to the conditions of the PROVIDER.

In the event that the contract does not involve the physical delivery of a product, but a download activation on a website, the PROVIDER will inform the USER in advance of the procedure to be followed in order to download the product.
In the event of not being able to execute the contract because the contracted service is not available on time, the USER will
be informed of the lack of availability and will be entitled to cancel the order and receive a refund of the total amount paid at
no cost, and without any liability for damages attributable to the PROVIDER.

In the event of unjustified delay by the PROVIDER with respect to the refund of the total amount, the USER may claim
payment of double the amount due, without prejudice to their right to be compensated for damages suffered beyond that

The PROVIDER will not accept any liability if the download or the activation of the service is not fulfilled because of false,
inaccurate or incomplete information provided by the USER.
The service will be considered as provided when the USER has downloaded or activated it.

Withdrawal form: https://jetskihireibiza.com /form-application-withdrawal-form.pdf
The USER has a period of fourteen calendar days, counted from the date of receipt of the product or from the conclusion of
the sales contract if it were a provision of a service, to exercise the right of withdrawal, regulated in article 102 of the Royal
Legislative Decree 1/2007 , of November 16, which approves the consolidated text of the General Law for the Defence of
Consumers and Users and other complementary laws, hereinafter RDL 1/2007. If the PROVIDER does not comply with the
duty to provide information and documentation on the right of withdrawal, the period for its exercise shall end twelve months
after the date of expiration of the initial withdrawal period, in accordance with the article 105 of RDL 1/2007.
The right of withdrawal will not be applicable to the contracts referred to and listed in article 103 of RDL 1/2007, and which
are listed here
The PROVIDER must be informed of any return, with the request for a return number through the form provided for this
purpose, or by emailing [email protected], indicating the corresponding invoice number or order number.
In the event that the return is not made with the original delivery packaging, the PROVIDER may charge the cost of ….€to
the USER, previously informing the USER of this through the same communication channel used.
Once the USER has received the return number, they will send the product, indicating this number in the delivery note,
covering the shipping costs themselves, to the PROVIDER at ES VEDRA CHARTER SL, Can Ripoll, Nº12, 07815 Sant
Miquel de Balansat (Illes Balears).

Any complaint that the USER deems appropriate should be dealt with as soon as possible, and can be made by contacting
the following contact addresses:
Postal address: ES VEDRA CHARTER SL, Can Ripoll, Nº12, 07815 Sant Miquel de Balansat (Illes Balears)
Telephone: 617311141
Email: [email protected]
Online Dispute Resolution(ODR)
In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides a free online access
platform for the resolution of conflicts between the USER and the PROVIDER, without the need to resort to courts of law,
through the intervention of a third party called the Dispute Resolution Body, which acts as an intermediary between them.
This is a neutral body which will consult both parties in order to reach an agreement, and may ultimately suggest and/or
impose a solution to the conflict. 
Link to the ODR platform: http://ec.europa.eu/consumers/odr/

The parties shall not be liable for any fault due to any greater cause. Fulfilment of the obligation shall be delayed until after
the end of the case of force majeure.
COVID-19: If due to mobility restrictions or any other reason related to the consolidated rules in the COVID-19 code, the
USER cannot receive the service, the registration fee will be refunded in full or he/she will have the possibility to use his/her
reservation until ……………… or a new date proposed by the PROVIDER.

The USER may not assign, transfer or transmit the rights, responsibilities and obligations agreed in the purchase.
If any of the terms and conditions are considered null or impossible to fulfil, the validity, legality and fulfilment of the
remaining terms and conditions shall not be affected or modified in any way.
The USER declares to have read, understood and accepted these Conditions in their entirety.

All sales made by the PROVIDER are subject to these Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal of ES VEDRA CHARTER SL or stipulated
herein shall take effect, unless expressly agreed in writing and signed by the PROVIDER, in which case, these particular
agreements shall prevail.
Given the continuous technical advances and service improvements, the PROVIDER reserves the right to modify its
specifications with respect to the information provided in its advertisements, as long as it does not affect the value of the
services offered. These changes shall also apply in the event that, for any reason, the possibility of supplying the services
offered is affected.

The prices indicated for each service include Value Added Tax (VAT) or any other applicable taxes. These prices, unless
expressly stated otherwise, do not include shipping, communication, handling, packaging, insurance or any other additional
services and attachments to the service purchased.
The prices applicable to each service are those published on the website and shall be shown in EURO. The USER accepts
that the economic valuation of some of the services may vary in real time.
Before making a purchase, all the details of the quote can be checked on-line: services, quantity, price, availability, charges,
discounts, taxes and the total amount of the purchase. Prices may change daily as long as the order has not been placed.
Once the order has been placed, prices will be maintained regardless of whether the service is available.
Any payment made to the PROVIDER entails sending an invoice in the name of the registered USER or of the company
name that they indicated while placing the order. This invoice will be sent in paper format together with the purchased
product, as well as in PDF to the e-mail address provided by the USER, as long as they have given their express consent to
do so, informing them that they may revoke said consent at any time by communicating it to the PROVIDER by any of the
means made available to them.
Any payment made to the PROVIDER entails sending an invoice in the name of the registered USER or of the company
name that they indicated while placing the order. This invoice will be delivered in paper format at the time the service is  provided. The invoice can be downloaded in PDF format by accessing the web management panel with the user account. In
the event that the user wishes to receive it by e-mail, they must request it by any of the means that the PROVIDER makes
available to them, informing them that they may revoke this decision at any time.
For any information about the order, the USER may contact the PROVIDER’s customer service by calling 617311141 or by
emailing [email protected].

There are no shipping costs.

The PROVIDER is responsible for the economic transactions and accepts the following payment methods for orders:
Credit card
Pay Pal
The USER may use a discount coupon prior to the completion of the purchase if they have received it from the PROVIDER.
Security measures
The website uses generally accepted information security techniques within the industry, such as SSL, data entered on a
secure page, firewalls, access control procedures and cryptographic mechanisms, with the aim of preventing unauthorised
access to data. To achieve these purposes, the USER agrees that the PROVIDER will obtain data for the purpose of the
corresponding access control authentication.
The PROVIDER undertakes not to allow any transaction that is or is considered illegal by the credit card brands or the
acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.
The following activities are prohibited by the card brands’ programmes: the sale or offer of a product or service that does
not comply with all laws applicable to the Buyer, Issuing Bank, Merchant or Cardholder.

Basket (budget simulation)
Any service from our catalogue can be added to the basket. In the basket you can only view the selected services, quantity,
price and total cost. Once the basket has been saved, the taxes, charges and discounts will be calculated according to the
details entered.
Baskets have no administrative link, it is only a section where you can simulate an order without any commitment from
either party.
Follow the steps below to correctly place an order from the basket:
1. – Confirm billing details.
2. – Check the method of service provision (download, activation…).
3. – Select payment method.
4. – Place your order (buy).
Once the order has been processed, the system instantly sends an email to the PROVIDER’s management department and
another to the e-mail of the USER confirming that the order has been placed.
Orders (purchase requests) Within a maximum of 24 hours, on working days, an email will be sent to the USER confirming the status of the order and
the approximate date of download and/or activation.

If any of these terms and conditions should be deemed unlawful, void or for any reason unenforceable, the term in question
shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.
ES VEDRA CHARTER may, without prior notice, suspend or terminate USER’s access to its services, in whole or in part,
for any valid reason, including, without limitation, when USER fails to comply with or follow any of the obligations set forth
herein or any applicable provision of law, license, regulation, directive, code of practice or usage policy.
Where ES VEDRA CHARTER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or
affect the exercise of any other right, power or remedy which may be available to ES VEDRA CHARTER.

The guarantees will respond to the provisions of the Title referred to “Guarantees and after-sales services” of the Royal
Legislative Decree 1/2007, of November 16, 2007, which approves the revised text of the General Law for the Defence of
Consumers and Users and other complementary laws, which can be accessed by clicking here
If you want to personalize this section, you must check that the wording is in accordance with what is regulated in the title of

These conditions shall be governed by or construed in accordance with Spanish law in respect of matters not expressly set
forth herein. Any controversy that may arise from the provision of the products or services subject to these Conditions shall
be submitted to the courts and tribunals of the USER’s domicile, the place of fulfilment of the obligation or the place where
the property is located if it is immovable.

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